Returns must be paid for by the customers.
contact us by email to initiate a return.
LIFETIME EXCHANGE or STORE CREDIT to be used at anytime for all items returned in perfect condition.
There is no time limit on this, however rugs may only be exchange 1 time per purchase.
Rug pad sales are final.
Yayla has been in business for 40 years with loyal customers all over the US and outside. We stand behind our rugs quality and durability.