OUR SHIPPING & RETURN POLICY

Shipping:

FREE SHIPPING for all orders shipped via UPS ground to addresses within the continental USA. Signature required for values of $995 or more (contact us if you would like to waive this service) International shipping costs is to be paid for by the customer.

Return:

15 DAYS FOR FULL REFUND minus cost of washing (due to new COVID policies) from date of delivery for all rugs returned in perfect condition.

Returns must be paid for by the customers.

contact us by email to initiate a return.

LIFETIME EXCHANGE or STORE CREDIT to be used at anytime for all items returned in perfect condition.

There is no time limit on this, however rugs may only be exchange 1 time per purchase.

Rug pad sales are final.


Yayla has been in business for 40 years with loyal customers all over the US and outside. We stand behind our rugs quality and durability.